Shipping Policy
SHIPPING POLICY
THE FOLLOWING SHIPPING TERMS APPLY:
DELIVERY IS MADE WITHIN GERMANY AND WORLDWIDE.
SHIPPING AND RETURNS ARE CHARGED BOTH WITHIN GERMANY AND INTERNATIONAL. FOR RETURNS, PLEASE CONTACT CUSTOMERCARE@LILDENIMJEAN.COM.
OVERVIEW OF SHIPPING COSTS:
WITHIN GERMANY: DHL PACKAGE €4.50
DHL PREMIUM INTERNATIONAL:
| SHIPPING ZONE | SHIPPING PRICE |
|
ZONE 1 - EU ZONE 1 - NON EU |
13,50 € 22,00 € |
| ZONE 2 - EU/NON EU | 13,60 € |
|
ZONE 3 - EU ZONE 3 - NON EU |
13,60 € 20,90 € |
| ZONE 4 - NON EU | 24,65 € |
| ZONE 5 - NON EU (USA/KANADA) | 28,50 € |
| ZONE 6 - NON EU | 36,50 € |
| SHIPPING ZONE | INCLUDED COUNTRIES |
| ZONE 1 - EU |
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic |
| ZONE 1 - NON EU |
Liechtenstein, Switzerland |
| ZONE 2 - EU/NON EU |
Andorra, Great Britain, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City |
| ZONE 3 - EU |
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus |
| ZONE 3 - NON EU |
Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Ukraine, Belarus |
| ZONE 4 - NON EU |
Algeria, Egypt, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Türkiye |
| ZONE 5 - NON EU |
Afghanistan, Armenien, Aserbaidschan, Bahrain, Bangladesch, Bhutan, Brunei Darussalam, China (Volksrepublik) , Indien, Indonesien, Irak, Iran, Japan, Jemen, Jordanien, Kambodscha, Kanada, Kasachstan, Katar, Kirgisistan, Kuwait, Laos, Malaysia, Malediven, Mexiko, Mongolei, Myanmar, Nepal, Nordkorea, Oman, Ost Timor, Pakistan, Papua-Neuguinea, Philippinen, Saudi-Arabien, Singapur, Sri Lanka, Südkorea, Tadschikistan, Taiwan, Thailand, Turkmenistan, USA, Usbekistan, Ver. Arabische Emirate, Vietnam |
| ZONE 6 - NON EU | REST OF THE WORLD |
Here is the translation:
DELIVERY WITHIN THE EU:
FOR ALL DELIVERIES WITHIN THE EU, TAXES AND DUTIES ARE INCLUDED IN THE PRODUCT PRICE.
DELIVERIES OUTSIDE THE EU:
FOR ALL DELIVERIES OUTSIDE EUROPE, IMPORT DUTIES MAY BE APPLIED (FEES, IMPORT DUTIES, VAT), WHICH ARE SET BY THE DESTINATION COUNTRY. THEY ARE CALCULATED BASED ON THE COUNTRY OF MANUFACTURE/ORIGIN AND THE CLASSIFICATION OF THE GOODS AND ARE LEVIED ONCE YOUR PACKAGE REACHES YOUR COUNTRY. LILDENIMJEAN DELIVERS THE GOODS UNCLEARED AND CANNOT PREDICT WHAT THE POSSIBLE CHARGES MAY BE. ANY DUTIES AND FEES THAT MAY ARISE ARE THE RESPONSIBILITY OF THE BUYER. IF SUCH ADDITIONAL CHARGES APPLY, THEY MUST BE PAID SO THAT YOUR PACKAGE CAN BE CLEARED THROUGH CUSTOMS. THE CUSTOMER IS RESPONSIBLE FOR THESE COSTS. PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR MORE INFORMATION ABOUT THE REGULATIONS IN YOUR COUNTRY.
DELIVERY TIMES
UNLESS OTHERWISE STATED IN THE INDIVIDUAL OFFER, DELIVERY OF GOODS WITHIN GERMANY WILL BE MADE WITHIN 3-5 DAYS, AND FOR INTERNATIONAL DELIVERIES WITHIN 5-20 DAYS AFTER CONCLUSION OF THE CONTRACT (IN THE CASE OF ADVANCE PAYMENT AGREEMENT, AFTER THE TIME OF YOUR PAYMENT INSTRUCTION). PLEASE NOTE THAT NO DELIVERIES WILL BE MADE ON SUNDAYS AND PUBLIC HOLIDAYS. IF YOU HAVE ORDERED ITEMS WITH DIFFERENT DELIVERY TIMES, WE WILL SHIP THE GOODS IN A SINGLE SHIPMENT UNLESS WE HAVE MADE DIFFERENT ARRANGEMENTS WITH YOU. THE DELIVERY TIME IN THIS CASE WILL BE DETERMINED BY THE ITEM WITH THE LONGEST DELIVERY TIME THAT YOU HAVE ORDERED.
FOR ANY QUESTIONS, YOU CAN FIND OUR CONTACT DETAILS IN THE IMPRESSUM.
